Article 2: Contact Guide

Please use the table below to determine what to do or who to contact for the situation you are experiencing.

Situation Self Help Email Contact Phone Number Contact
Password or Login Issues See "How to Login" in the "How to Guide" IT Support (Active Directory password change) IT Support (Active Directory password change)
Website is not available Go to URL (https://alpha-sinclairstoryline.com/) ;Click on Advanced; Click on "Proceed to alpha-sinclairstoryline.com (unsafe)" Submit a request Sinclair Digital Support @ Emergency Hot Line:(866) 697-5661
Trouble with publishing or other StoryLine related items Go to Common Questions in Forum (http://sinclairdigital.boardhost.com/viewforum.php?id=4) Submit a request Sinclair Digital Support @ Emergency Hot Line:(866) 697-5661
Success Verification and Feedback Forms See "Success Verification and Feedback Forms" section in this Migration Guide [email protected] N/A
Set-up Freelancer User See "User/Security Set-Up" section in this Migration Guide Submit a request Sinclair Digital Support @ Emergency Hot Line:(866) 697-5661